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Privacy policy

1- Privacy policy

The website of the Saudi National Commission for Education, Culture, and Science (referred to here as the "Saudi National Commission for Education, Culture, and Science" or "the website") places the information confidentiality of its users and visitors at the top of the priority list. The website administration exerts every effort to provide a high-quality service to all beneficiaries. The privacy and confidentiality of the information described below are considered part of the terms and conditions of using the commission website. The website of the Saudi National Commission for Education, Culture, and Science does not collect personal information about you when you visit its website unless you specifically and knowingly choose to provide this information to us. If you choose to provide your information, we will only use it to fulfill your request for information or services in accordance with what is stated in these policies. By using the Saudi National Commission for Education, Culture, and Science website, you agree to this policy of privacy and confidentiality of information. The website visitors and beneficiaries of its services must constantly review the terms and principles of privacy and confidentiality of information to be aware of any updates, bearing in mind that the website administration is not required to announce any updates made to these terms and principles. Accordingly, your use of the website means that you are informed and agree to these terms and principles and the constant modifications made to it. The website of the Saudi National Commission for Education, Culture, and Science is not responsible under any circumstances for any direct, indirect, incidental, consequential, special, or exceptional damages arising from the use or inability to use this website.

2- Security of personal information

The privacy and confidentiality of information document is prepared to help visitors and users understand the nature of the data collected from them when they visit the website and how to deal with it. The website administration takes appropriate and adequate procedures and measures to safely maintain the personal information and ensures its protection against loss, unauthorized access, misuse, or unauthorized modification and disclosure. Among the most important measures in place on the website of the Saudi National Commission for Education, Culture, and Science to protect visitors’ personal information are:

  • Strict procedures and measures to protect the security of information and technology that we use to prevent fraud and unauthorized access to our systems.
  • Regular and periodic updating of protection procedures and controls that meet or exceed benchmarks.
  • Our employees are qualified and trained to respect our visitors' personal information confidentiality.

3- Collection of personal information

Once the user visits the website of the Saudi National Commission for Education, Culture, and Science, the website’s server records the user’s IP address, the date and time of the visit, and the URL of the website from which you are referred to the website of the Saudi National Commission for Education, Culture, and Science. Most websites, once they are visited, place a small file on the hard disk of the visitor’s device (browser). This file is called "cookies." Cookies are text files; these text files contain information that allows the site that deposited it to retrieve it when needed during the user's next visit to the site. This saved information includes:

  • Remembering the username and password.
  • Saving the page settings if available on the portal.

The browser (visitor) may not have to enter the password on every visit, as the site’s system will be able to detect it through the cookie files, or it may prevent the user from repeating the voting process if he has voted previously, and so on. On this basis, the site will use the information contained in the cookie files for its own technical purposes when you visit it more than once. The site can also change the information contained in the cookie files or add new information whenever you visit the website of the Saudi National Commission for Education, Culture, and Science.

If you use a direct application or send us an email through the website providing us with personal data, we may share the necessary data with other entities or departments in order to serve you more effectively. We will not share your personal data with non-governmental entities unless they are among the entities authorized by the competent authorities to perform specific government services. By submitting your personal data and information through the website, you fully agree to the storage, processing, and use of that data by the Saudi authorities. We reserve the right at all times to disclose any information to the competent authorities when it is necessary to comply with any law, regulation, or government request.

You are solely responsible for the completeness, validity, accuracy, and truthfulness of the data you submit through this site.

4- Protecting your privacy

In order for us to help you protect your personal information, we recommend the following:

  • Contact us immediately when you think that someone has obtained your password, user code, PIN, or any other confidential information.
  • Do not submit confidential information over the phone or the internet unless you know the identity of the person or party receiving the information.
  • Use a secure browser when you conduct online transactions, close unused network applications, and make sure your antivirus software is up-to-date.
  • If you have any inquiries or opinions about privacy principles, you can contact the site administration via the contact form on the Contact Us page.
  • If you have any inquiries or opinions about privacy principles, you can contact the site administration via the contact form on the Contact Us page.
  • To protect your personal data, the electronic storage and transmitted personal data are secured using the appropriate security technologies.
  • This website may contain electronic links to sites or portals that may use methods to protect its privacy and information that differ from the methods we use. So, we are not responsible for the contents, methods, or privacy of these other sites. We advise you to refer to the privacy notices of those sites.

5. Sending emails

When you inquire or request information about a specific service, or if you give additional information using any means of communication with the Saudi National Commission for Education, Culture, and Science, whether electronic or non-electronic, such as requesting an inquiry on our website, we will use your email address to respond to your inquiries. It is also possible to save your email address, your message, and our response to it for quality control purposes. We may also do this for legal and regulatory purposes.